E-Commerce Administrator - Apple Smartphone Retailer

Join Rental Ponsel Indonesia, a leading retailer of premium Apple smartphones, as an E-Commerce Administrator. In this dynamic role, you will be the backbone of our online operations, ensuring seamless order processing, exceptional customer service, and efficient inventory management. Based in Jakarta Pusat, you'll work closely with our team to drive our e-commerce growth and deliver an outstanding customer experience.

As an E-Commerce Administrator at Rental Ponsel Indonesia, you'll handle everything from order processing to customer inquiries, using tools like Shopify and QuickBooks to streamline operations. This role offers a unique opportunity to work in the fast-paced world of premium smartphone retail, with room for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and process online orders efficiently, ensuring accuracy and timely delivery.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Update inventory levels and product information on our e-commerce platform.
• Collaborate with the marketing team to manage promotions and discounts.
• Monitor website performance and user experience, making data-driven improvements.
• Assist in the setup and maintenance of our e-commerce platform, ensuring smooth operations.
• Stay updated with the latest trends and technologies in e-commerce.
• Participate in training and development programs to enhance your skills.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum 2 years of experience in e-commerce administration or a similar role.
• Proficient in using e-commerce platforms like Shopify, WooCommerce, or Magento.
• Strong understanding of inventory management systems like QuickBooks or SAP.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with CRM systems like Salesforce or HubSpot is a plus.
• Basic knowledge of SEO and digital marketing principles.

🛠️ Keahlian

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